Security-bond holds

Hold the damage bond. Capture only what broke. Release the rest.

Pre-authorise on arrival, capture exactly what a departure costs you, and let the balance release on its own. No cash envelopes, no awkward refunds, no holds that quietly expire mid-stay.

  • Stripe & PayDollar
  • Card data never stored on our systems
  • Full audit trail on every hold
The problem

You take a bond because you have to. Houseboats, cabins, party-capable properties — one careless weekend can cost you thousands.

So you improvise. A cash bond you have to count, store and hand back. A card number written down "just in case." A separate payment tool that takes a hold, then silently lets it expire before the two-week guest even checks out.

Then comes the worst part: a guest leaves a $600 scorch mark on the deck, and you're chasing them by phone for money you should already be holding. Or nothing's broken, the refund's late, and now you're the operator with the one-star review about their deposit.

Every one of those is money, time, or trust you're throwing away — on a job the system should be doing for you.

The Accommador way

Accommador treats the bond as part of the booking, not a side errand.

When the guest arrives, you pre-authorise the bond against their card — the funds are held, not taken. At departure you capture only what's needed to cover the damage. The rest releases automatically. No manual maths, no "I'll process your refund this week," no envelope of cash in the office drawer.

Standalone payment gadgets and bolt-on deposit tools can take a hold — but they don't know your booking, your check-out date, or your other tools. So holds lapse, refunds get forgotten, and reconciliation becomes your problem. Because bond holds live inside the same system that runs the booking and feeds Xero, the hold is tied to the stay from arrival to release — and every cent is accounted for.

How it works

From signup to a converting page

  1. 01

    Pre-authorise on arrival.

    Place a hold on the guest's card for the bond amount. The money is reserved, never charged — through Stripe or PayDollar.

  2. 02

    Let it auto-extend for long stays.

    A two-week guest's hold won't lapse mid-stay. Accommador extends it so you're never left unprotected on day eight.

  3. 03

    Capture only the damage at departure.

    Something broke? Capture the exact cost — a line item, not a guess.

  4. 04

    Release the rest automatically.

    The balance returns to the guest on its own, with the whole sequence written to an audit trail.

What you get

Everything this feature gives you

Stop chasing guests for damage money

because you're already holding the bond, not hoping they pay up after they've driven off. (Pre-authorisation via Stripe & PayDollar.)

Never lose protection mid-stay

a fortnight booking stays covered the whole way through. (Holds auto-extend on long stays.)

End the awkward refund

guests get their money back automatically, so you're never the operator with the "where's my deposit" complaint. (Automatic release of the uncaptured balance.)

Charge for exactly what broke

capture the real cost of a departure, not a round-number guess. (Partial capture on departure.)

Bin the cash bonds and sticky notes

no counting, storing or handing back envelopes. (Digital holds replace cash deposits.)

Defend every charge

if a guest disputes, you have the full sequence on record. (Complete audit trail per hold.)

Carry the lowest-risk compliance posture

card data is never stored on, or read by, Accommador's systems.

Reconcile without lifting a finger

captures, holds and releases flow into your accounts. (Self-reconciles into Xero.)

Why it's different

Built for the whole loop, not one box

Most tools

Most payment tools: take a hold and forget it. Disconnected from the booking, blind to the check-out date, no idea when to capture or release. You manage the gaps.

Accommador

Accommador: the bond is part of the closed loop — booking engine, payments and Xero in one system. The hold knows the stay, extends itself, captures what's needed, releases the rest, and reconciles itself. You manage nothing.

A typical 30-room operator pays $900–$1,500+/month across 6–9 disconnected tools — often including a separate payments or deposit tool that still leaves bond holds as a manual job. Accommador folds bond holds into the same system that runs the booking and the books.

FAQ

Questions operators ask

Card data is never stored on, or read by, Accommador's systems. Holds run through Stripe and PayDollar, which keeps you on the lowest-risk compliance posture available.

It won't. Holds auto-extend on long stays, so a two-week booking stays protected the whole way through — you're not left exposed on day eight.

Yes. You capture only what's needed at departure and the balance releases automatically. No full charge, no manual refund.

No more cash to count, no card numbers on paper, no separate refund task. You pre-authorise, capture if needed, and the rest is automatic — with a full audit trail behind it.

Bond holds work via Stripe and PayDollar, including Asia-Pacific methods for inbound international guests. They sit inside the same system as your booking engine and Xero.

Pricing

Replace a $900–$1,500/mo stack with one platform

SiteMinder charges ~$250/mo for the channel manager alone. Accommador includes it — plus PMS, booking engine, payments, Xero and the full marketing stack — from $500/mo per location.

One platform replaces the whole stack

What you'd pay for it all separately

  • 100+ channel manager$250/mo
  • Property management system$400/mo
  • Branded booking engine$150/mo
  • Server-side conversion tracking$200/mo
  • Email marketing$80/mo
  • SMS marketing$80/mo
  • Marketing automations$80/mo
  • Reputation management$150/mo
  • Social media planner$60/mo
  • Website & funnel builder$250/mo
  • Guest CRM & database$80/mo
  • Integrated payments + bond holds$80/mo
  • Xero auto-reconciliation$200/mo
Total, bought separately$2,060/mo
Accommador — all of it$500/mo per location
You save $1,560/moabout $19,000 a year — before the bookings you stop losing
Book a demo

Locked-for-Life Plan — first 10 operators only

Get the full Accommador platform for $5,000/year, the price held for life, plus free white-glove migration — and our guarantee: more direct bookings in 90 days, or we work free until you do, or you're refunded.

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Built for independent operators

Stop stitching six tools together

Most operators run a channel manager, a PMS, a booking engine, an email tool, an SMS tool, a reviews tool, a social scheduler and a site builder — six to nine subscriptions, none of them talking to each other. Accommador replaces all of it, from $500 AUD/mo per location.