A marketable list you actually own
not data stranded in an OTA extranet. Built automatically as every guest and every stay is captured, direct or OTA.
Guest database
Own the guest list the OTAs hold hostage
Every guest, every stay — captured automatically, de-duplicated to one clean record, and enriched from each booking. Direct or OTA, it all flows into a list you actually own and can market to.
- One record per guest, not five
- OTA + direct bookings both feed it
- No per-booking fee on direct
The problem
The OTAs own your guests. Every booking that comes through them, they keep the email, the relationship and the right to re-market — and then they rent your own past guests back to you at 15–25% commission.
What's left on your side? Guest data trapped in extranets you can't export, scattered across a spreadsheet, a notes app and last year's inbox. The same guest appears five times under three spellings. You couldn't send a clean campaign if you tried.
So you don't. The most profitable list you'll ever have — people who already chose you — sits there, duplicated and unusable. That's the cheapest future booking you own walking out the door.
The Accommador way
A bolt-on CRM asks you to build the list — import contacts, tag them, keep it tidy by hand. You won't, and it rots.
Accommador's guest database builds itself. Every guest and every stay is captured the moment a booking lands — direct through your engine, or via any of 50+ OTAs through the channel manager. It's automatically de-duplicated into one record per guest, then enriched with each new stay: nights, spend, channel, history.
Because it lives where the bookings happen, it isn't a separate contact silo. It's the single guest record your unified inbox, email and SMS marketing, automations and reputation tools all read from. One source of truth — and it's yours, not an OTA's.
How it works
From signup to a converting page
- 01
A booking lands
direct or from any connected OTA. The guest and the stay are captured automatically. No manual entry.
- 02
The record de-duplicates
Accommador matches the guest to their existing profile, so repeat and cross-channel guests stay as one clean record, not five.
- 03
The profile enriches
every stay adds nights, spend, channel and history, so the record gets richer the longer you operate.
- 04
The whole suite reads from it
inbox, email, SMS, automations and reputation tools all act on the same guest, instantly.
What you get
Everything this feature gives you
Clean data you can trust
no more "is this the same person?" Auto de-duplication keeps it to one record per guest, not five.
Richer profiles every stay
segment by spend, nights, channel or history because each booking enriches the record automatically.
One source of truth for the whole suite
the single guest record that the unified inbox, email/SMS marketing, automations and reputation tools all read from.
Cheaper future bookings
market straight to past guests who already chose you, instead of renting them back from the OTAs at commission.
Group and corporate deals tracked to close
a built-in sales pipeline for group enquiries and corporate leads, so nothing slips.
Why it's different
Built for the whole loop, not one box
Most tools
Most property systems stop at the booking — the guest data sits in a flat report, and you're meant to wire up a separate CRM to do anything with it.
Accommador
Accommador closes the loop: the booking engine and channel manager feed the guest record, the record feeds the marketing suite, and the marketing suite drives the next direct booking. Owning the guest relationship isn't a feature you bolt on — it's the spine of the whole engine.
SiteMinder charges ~$250/month for the channel manager alone — and that's just the OTA pipe, with no guest record, no marketing and no list you own.
FAQ
Questions operators ask
That's exactly the problem — it's manual, duplicated and out of date the moment a booking lands. This builds and de-duplicates itself, and free white-glove migration brings your existing list in clean.
Yes. Both OTA and direct bookings flow into the same record. The OTAs may hold the channel; the guest record on your side is yours.
No. It's the single guest record already wired into your inbox, marketing, automations and reputation tools. There's nothing to integrate.
No. Locked-for-Life operators get free white-glove migration — we bring your guests across and de-duplicate them for you.
No. Direct bookings carry no per-booking fee from Accommador. The commission you escape is the 15–25% the OTAs charge.
Pricing
Replace a $900–$1,500/mo stack with one platform
SiteMinder charges ~$250/mo for the channel manager alone. Accommador includes it — plus PMS, booking engine, payments, Xero and the full marketing stack — from $500/mo.
One platform replaces the whole stack
What you'd pay for it all separately
- 50+ channel manager$250/mo
- Property management system$400/mo
- Branded booking engine$150/mo
- Server-side conversion tracking$200/mo
- Email marketing$80/mo
- SMS marketing$80/mo
- Marketing automations$80/mo
- Reputation management$150/mo
- Social media planner$60/mo
- Website & funnel builder$250/mo
- Guest CRM & database$80/mo
- Integrated payments + bond holds$80/mo
- Xero auto-reconciliation$200/mo
Total, bought separately$2,060/mo
Accommador — all of it$500/mo
You save $1,560/moabout $19,000 a year — before the bookings you stop losing
Book a demoLocked-for-Life Plan — first 10 operators only
Get the full Accommador platform for $5,000/year, the price held for life, plus free white-glove migration — and our guarantee: more direct bookings in 90 days, or we work free until you do, or you're refunded.
Lock in your spotBuilt for independent operators
Stop stitching six tools together
Most operators run a channel manager, a PMS, a booking engine, an email tool, an SMS tool, a reviews tool, a social scheduler and a site builder — six to nine subscriptions, none of them talking to each other. Accommador replaces all of it, from $500 AUD/mo.