AI Employee
Conversation AI, Voice AI and the AI agent studio.
Agent Studio
- Agent Studio - Router Tool (AI & Conditional Router)Agent Studio Router helps you control how conversations move between nodes in Agent Studio. As the name implies, a router directs the workflow from one node to the next based on…
- Agent Studio OverviewAgent Studio is Accommador’s visual environment for building intelligent AI agents. It allows you to design how an agent is triggered, how it processes information, how it makes…
- How AI Agents Use the Knowledge Base Tool to Answer Customer InquiriesThe Knowledge Base Tool in Agent Studio allows an AI agent to answer questions using information stored in a selected Knowledge Base. A Knowledge Base can contain business…
- How to Build Smarter AI Agents Using AI Agent Node in Agent StudioThis article explains how the AI Agent Node works within Agent Studio and how each of its core elements shapes agent behavior. It covers how to configure the node effectively…
- How to Build Structured Agent Flows Using Sequential Node in Agent StudioThis article explains how the Sequential Node works within Agent Studio and how to use it to build structured, step-by-step flows. It covers how to configure the node effectively…
- How to Collect User Inputs with Capture Tools in Agent StudioAccommador’s Capture Information tools in Agent Studio help you collect specific user inputs during a conversation, such as an email address, phone number, selected option, or…
- How to Create AI Content with Generative AI tools In Agent StudioGenerative AI tools in Agent Studio allow you to create AI-generated text, audio, images, and videos inside an agent flow. These tools are added as processing nodes and can use…
- How to Create and Manage Folders in Agent StudioQuickly organize, search, and maintain large libraries of AI agents with the new Folder Management tools in Accommador Agent Studio. Learn how folders, bulk actions, server-side…
- How to Set Up Agent Studio Triggers for Real-Time StartsAgent Studio Triggers power real-time, event‑driven automation for your Accommador AI agents. When someone submits a form, gets tagged, or sends a chat, Accommador records the…
- How to Test and Debug AI Conversations in Agent StudioAgent Studio’s Message Execution Timeline and Chat Emulator provide full visibility into every step of an AI conversation so you can debug faster, identify slowdowns, and deploy…
- How to Use Custom Values and Variables in Agent StudioUse Custom Values and built-in variable sources to make your Agent Studio workflows dynamic, reusable, and scalable. Instead of manually typing business details or contact…
AI Employee
- Agent Logs MetricsAgent Logs Metrics is a dashboard inside Agent Logs that helps you measure AI agent activity using widgets, filters, and saved layouts. Instead of reviewing one conversation at a…
- Agent Logs OverviewAgent Logs gives you a centralized way to review how your AI agents are behaving across supported Accommador experiences. By bringing execution activity, conversation context, and…
- Google sheet integration for Knowledge BaseConnect your live spreadsheets directly to your Accommador Knowledge Base with Google Sheets integration. This feature helps you keep structured information current without…
- Introducing AI Build HoursWhat are Build Hours?Build Hours are 1:1 sessions where our AI experts work with you to get your Conversation AI/Voice AI agents set up and take them live.Why did we start this?We…
AI Studio
- Code Editor in AI StudioThe Code Editor in AI Studio gives you direct access to your project code without leaving the builder. You can edit files, search across your project, catch issues quickly, and…
- Connect Forms and Calendars in AI StudioForms and calendars help turn an AI-generated page into a working experience that can collect information or book time with your business. In AI Studio, these components begin as…
Ask AI
- Conversational Editing of Content with Ask AIWelcome to "Edit with Ask AI", a new way to transform your content using natural language instructions. Now you can quickly rewrite, simplify, polish, or expand AI-generated…
- Funnel Creation Agent in Ask AIDiscover how the Funnel Creation Agent in Accommador’s Ask AI streamlines funnel creation with intelligent automation, brand personalization, and seamless integrations—helping you…
- How to Generate and Edit Images Using Ask AIThis article shows you how to generate and edit images directly in Accommador using Ask AI. Whether you’re creating social posts, crafting email designs, or working on a website…
- How to Use the MCP Server within Ask AIAsk AI has graduated from answering questions to executing actions. Whether you need to create a contact, reschedule an appointment, or bulk-update opportunities, you can now…
Content AI
- Brand Voice Integration in Content AIWelcome to the enhanced Content AI experience in Accommador! With the new Brand Voice Integration, you can now generate content that’s deeply aligned with your brand’s unique…
- How to Find Past Records of Content Generated by Content AIContent AI provides users to check the generated content along with variations. We understand each penny matters. Thus we have provided a log of the generated content. Users can…
- Thumbs Up/Down Feedback for Content AIThis article will show you how to give feedback on AI-generated content using Accommador’s new Thumbs Up/Down Feedback for Content AI! You can rate AI-generated text and images…
Content AI in Blogs
Content AI in Funnels and Website
Content AI in Social Planner
- Content AI with Social PlannerCreate high-quality, platform-specific social media content faster with Accommador’s new guided Content AI questions in Social Planner. This update streamlines your workflow…
- Content AI: Guided Content Questions in Social PlannerThis article explains how to use the new guided content questions powered by Content AI in Social Planner. Create higher-quality, platform-specific posts that match your brand…
- How to fix grammar and spelling, make longer content and improve writing in Social Post?More Tutorials From the Communityhttps://www.youtube.com/watch?v=f7y6QRDJOwA&feature=youtu.beFine tune your content and strike the right tone!Craft the perfect generation with AI…
Conversation AI
- Bot Status for Individual ContactsTABLE OF CONTENTSIntroductionKey Features:Step 1: Access the Bot Status FeatureStep 2: Turn Off the Bot for a Specific ContactAdditional Information IntroductionThe Bot Status for…
- Cancellation and Rescheduling of Appointments in Form Based BotsWelcome to the guide on enabling cancellation and rescheduling of appointments within Accommador’s Form-Based Conversation AI Bots. This feature streamlines appointment management…
- Conversation AI - New Knowledge Sources & Quality UpgradesThis guide explains Accommador’s new Knowledge Sources Support & Quality Upgrades for Conversation AI . Tables, rich-text, file uploads, and an ultra-smart retrieval pipeline, so…
- Conversation AI Bot DashboardThis article explains how to access and use the Conversation AI Bot Dashboard to analyze bot engagement, track performance, and optimize user interactions. Learn how to apply…
- Conversation AI Flow BuilderThe Conversation AI Flow Builder is a visual tool used to design structured, goal-oriented conversations for your AI bot. It allows you to map out how the bot interacts with…
- Conversation AI: Multiple Calendars Support for Appointment BookingEnhance your scheduling flexibility with Accommador’s Conversation AI – Multiple Calendars Support. This new capability enables AI bots to intelligently detect and book…
- Conversations AI Bots can now Respond to ImagesGive your bots eyesight with Conversations AI Image Response. This capability lets Accommador’s AI understand and reply to customer-shared images across chat, social, and…
- Forward Emails from Conversations in AccommadorForward inbound emails directly from the Conversations inbox to any external recipient without leaving Accommador. This guide explains what forwarding does, how it behaves in a…
- Guided Form Based Setup for Conversation AIThis article provides a step-by-step guide to setting up Conversation AI V3 using the Guided Form approach in Accommador. With the Guided Form method, you can create bots without…
- How to Generate Conversation Summaries and Transcript in Conversation AIUse Conversation AI in Accommador to generate a summary and transcript after a conversation becomes inactive. This helps teams review interactions faster, route important details…
- Managing Granular Permissions For Conversation AI AgentsGranular permissions for Conversation AI Agents let you precisely control team access to bot management, goals, and training. This feature strengthens security, supports…
Conversation AI + Workflows
- Conversation AI: Live Chat Channel in Workflow ActionTABLE OF CONTENTSWhat's New?How it Works:What's New?We’ve added the ability to include live chat as a channel in workflow actions. This new feature allows you to seamlessly…
- Trigger a Workflow within Conversation AITABLE OF CONTENTSIntroductionStep 1: Once you're in the Bot Goals tab, click on the Trigger a workflow button to explore the detailsStep 2: Click on Trigger a workflow button and…
- Update Conversation AI Bot and Status - Workflow ActionTABLE OF CONTENTSOverviewAction NameAction DescriptionAction Use CasesKey NotesAction DetailsExample & Scenarios Example 1: Dedicated Bot for Each Communication ChannelExample 2…
Conversation AI - Goals, Prompts, & Actions
- AI Action Logging & Filtering in ConversationsThis article explains how the new AI Action Logging and Filtering features enhance transparency and tracking for AI interactions inside the Conversations panel. With these…
- Appointment Booking in Conversation AIMake it easier for leads and customers to schedule time with your business by letting Conversation AI handle appointment booking automatically. Accommador can book appointments…
- Bot Actions - Add Contact InfoThe Add Contact Info feature allows users to easily add contact information directly from the AI conversation. By capturing information like business details, addresses, and dates…
- Bot Goals Feature : Complete GuideTABLE OF CONTENTSIntroductionKey Changes in the New VersionStep-by-Step GuideStep 1: Accessing the Bot Goals FeatureStep 2: Navigating the Bot InterfaceStep 3: Customising Your…
- Conversation AI - Auto Follow-Up ActionThe Auto Follow-Up feature in Accommador’s Conversation AI empowers your bot to automatically send timely outbound messages to contacts who have gone inactive, asked for a…
- Conversation AI - Human Handover ActionDeliver exceptional customer experiences by ensuring your AI bot knows when to step aside for a real person. The new Human Handover feature in Accommador's Conversation AI enables…
- Conversation AI - Transfer Bot ActionThis article explains how to use the Transfer Bot Action inside your chatbot configuration. This feature allows your chatbot to intelligently hand off the conversation to another…
- Customize your AI responses using PromptsMore Tutorials from the Communityhttps://youtu.be/SClVEkIwwkMhttps://youtu.be/KVk343ngf-Yhttps://youtu.be/WZOV8t5mzqUYou can now edit and manage the prompt of the Conversation AI…
Conversation AI - Response Modes
- Auto-Pilot ModeThe Conversation AI bot will respond to all inbound messages for the "Supported Channel" selected in the Preference settings.In This Article1. Wait time before responding2…
- Auto-Pilot Mode in Conversation AI for Efficient CommunicationThe Conversation AI Bot in Auto-pilot mode is designed to facilitate instant responses to leads and conversations at any time, enhancing user interaction and engagement. This…
Conversation AI - Training Bots
- Conversation AI: Audit, Review, and Edit Crawled Website DataTABLE OF CONTENTSWhat's New?How It Works:Note:What's New?We’ve added a new feature that simplifies the review and editing of data scraped from websites during Bot Training. This…
- Conversation AI: New Query Detection FlowTABLE OF CONTENTSWhat's New:Key Highlights:How it Works:Note: What's New:We are excited to introduce a significant upgrade to Conversation AI: the Enhanced Training Flow…
- How to Use Knowledge Base Triggers in Conversation AIThis guide explains how to use Knowledge Base Triggers in Conversation AI to control when specific content is used during conversations. You’ll learn how Always-On and Smart…
- Response Info for your AI messageGuide on How to Enable AI Message Details in ConversationsIntroducing AI Message Details in ConversationsStep 1: Click on the Response Info Icon as shown in the ImageStep 2…
- Training Your Conversation AI BotThis article provides a comprehensive guide to training your AI bot using Accommador’s advanced tools to ensure accurate and relevant responses. Leveraging the Web Crawler and…
- Web URLs and LinksMore Tutorials from the Communityhttps://youtu.be/y4E2xP0rdP4https://youtu.be/ZHFejfhBf0Ehttps://youtu.be/ypI60Z80K9chttps://youtu.be/BDYSJsB8QrUThis article will provide a deeper…
Getting Started w/ Conversation AI
- Advanced Settings Overview - Conversation AIThis article explains how to configure advanced bot settings in Conversation AI. These settings allow you to optimize bot interactions by adjusting response timing, message…
- Conversation AI Bot - ExplainedThe Conversation AI is an advanced feature that leverages AI technologies to enhance customer interactions with your business. The Bot solves complex problems and provides safer…
- Primary vs Non-Primary Conversation AI BotsPrimary bots handle all general inbound conversations and serve as the cornerstone of your communication strategy. Non-primary bots, meanwhile, enhance workflows by responding to…
- Setting Up Conversation AIThis article will guide you through setting up and configuring Conversation AI so that you can take full advantage of the power of conversational AI inside your Accommador…
Knowledge Bases
- AI Employee - Knowledge Base TablesGive your AI Agents instant access to tables! Table Search in Accommador Knowledge Base lets you upload CSV files and query them with natural-language questions, turning static…
- Auto Refresh of Knowledge Base Trained LinksKeep your Conversation AI bot accurate without the busywork. Auto Refresh of Knowledge Base Trained Links lets Accommador automatically re-crawl and retrain your web URL sources…
- Knowledge Base - Document & Rich-Text SupportQuickly transform existing Word docs, PDFs, and rich‑text notes into AI‑ready knowledge for your Accommador agents. Upload documents or write directly in a rich‑text editor to…
- Knowledge Base - Web CrawlerThe Enhanced Web Crawler gives Accommador Conversation AI an new power, learning from interactive websites just as easily as static pages. By automatically harvesting up to 50 %…
- What is the Knowledge Base Retrieval Tester?The Knowledge Base Retrieval Tester helps you validate how well your Accommador Knowledge Base responds to test questions before it is used in live AI experiences. It gives you a…
MCP Server
- Automate Workflows with ACCOMMADOR MCP and N8NACCOMMADOR MCP now works with N8N out of the box, allowing you to connect Accommador with N8N workflows without requiring custom plugins.This integration simplifies how you build…
- How to Use the Accommador MCP ServerThis article will show you how to leverage the new Accommador MCP (Model Context Protocol) server to empower your AI agents and copilots to access Accommador data and tools…
Voice AI
- Appointment Booking for Voice AI Agents in AccommadorEasily streamline your scheduling process with the new Appointment Booking feature for Voice AI Agents in Accommador. This update empowers your AI to suggest and confirm meeting…
- Appointment Booking in Voice AIAppointment booking in Voice AI in Accommador allows your AI phone agent to offer available times, collect required details, and confirm appointments during live calls. Depending…
- Creating Voice AI AgentsCreating a Voice AI Agent is fast and easy, and it will help your business field phone calls so your office staff can focus on more pressing tasks like following up with warm…
- How to Upgrade Your Voice AI Agent for a Better Call ExperienceUnlock a smarter, more natural, and reliable calling experience by upgrading your Voice AI agent in Accommador. This article guides you through the benefits and step-by-step…
- Idle Reminder TimerTABLE OF CONTENTSOverviewWhat is the Idle Timer Reminder?What's new?How to configure the Idle Reminder Timer?Points to noteOverviewWe’ve added the Idle Reminder Timer in every…
- Inbound Call Flow for Voice AI callsWhen setting up Voice AI, you'll need to understand how the inbound call flow works so you can maximize the AI's efficiency. There are a few different scenarios where your Voice…
- Knowledge Base Integration for Voice AI AgentsWelcome to a smarter way to power your Voice-AI agents! The new Knowledge Base Integration for Voice-AI Agents in Accommador lets you deliver accurate, context-aware responses by…
- Managing Granular Permissions for Voice AI AgentsOverviewThis article explains how to configure access controls for Voice AI agents using newly introduced granular permission settings. Whether you're managing a large team or…
- Number Pool Support in Voice AI AgentsWe now support assigning a Number Pool, a collection of multiple phone numbers to your AI Agents. Calls to any number in the pool will route dynamically based on your agent’s…
- Separate During and Post Call ActionsTABLE OF CONTENTSOverviewWhat’s NewKey ImprovementsHow to Use ItSupported Action TypesDuring the CallAfter the CallOverviewThe Action Builder for Voice AI has been completely…
- Test Call Logs visible in Voice AI DashboardTABLE OF CONTENTSOverview What’s New?How to UseOverview View Test calls alongside live interactions in the Voice AI dashboard logs with a new Call Type filter.What’s New?Call Type…
- Test Voice AI Agent While Creating the AgentTABLE OF CONTENTSOverviewWhy It MattersWhat’s NewHow to UseOverviewWe’ve made it even easier to validate your AI Agent before going live. Now you can test your AI Agent directly…
- Testing Voice AI AgentsBefore deploying your agent, it’s important to test its functionality. You can learn more about how your AI Agent handles specific inquiries that may arise from a conversation…
- Twilio Numbers SupportTABLE OF CONTENTSOverviewHow to enable Twilio Numbers for Voice AI?How to use?OverviewWe have added support for Twilio numbers for Voice AI Agents, allowing calls to be routed…
- Updated Post Call Email Notification OptionsTABLE OF CONTENTSOverviewWhy It MattersWhat’s New?How It WorksOverviewWe’ve enhanced post-call email notifications to give you full control over who receives them. Previously…
- Voice AI Agents DashboardThe Voice AI Agents Dashboard provides enhanced analytics to help users gain valuable insights into call performance, user sentiment, and triggered actions. This dashboard enables…
- Voice AI Custom ActionsThis article will show you how to use Voice AI Custom Actions to enable real-time webhook integrations during live calls. This powerful feature allows your AI agents to interact…
- Voice AI Custom Variable Support in PromptTABLE OF CONTENTSWhat is Custom Variable Support in Prompt?Key Benefits of Custom Variable SupportHow to Add Custom Variables to PromptsBest Practices for Using Custom…
- Voice AI: Multi-Language SupportTABLE OF CONTENTSWhat is Multi-Language Support for Voice AI?Key Benefits of Multi-Language Voice AISupported LanguagesHow to Configure Multi-Language SupportBest Practices for…
- Voice AI: Translation Service for Call Transcript & SummaryNeed transcripts and summaries in another language—instantly? Accommador’s Voice AI Translation Service converts post‑call transcripts and summaries into the language you choose…
- Working hours for AI EmployeeThis article will guide you through setting and managing your working hours for Voice AI. By defining your preferred working hours, you can ensure that your voice AI tool is…
Workflow AI
- AI-Powered Custom Code Generation in WorkflowsTABLE OF CONTENTSWhat is AI-Powered Code Generation in Workflows?Key Benefits of AI-Powered Code GenerationHow to Use Code with AIExample Use CasesFrequently Asked QuestionsWhat…
- Voice Dictation in AI Builder & AssistantSpeak your ideas and let Accommador do the typing. Voice Dictation in AI Builder and AI Assistant allows you to create and modify workflows using natural speech instead of manual…